Frequently
Asked Questions

 

 

 

 

 

 

 

Frequently Asked Questions

 

Below are a selection of frequently asked questions. If your question is not answered here, please get in contact with us.

Where is UK Beauty Training Academy?

We are based in Colchester, Essex

What’s included in UKBTA courses?

The course price includes all training materials and certification. For some blended learning and in house courses you also receive a starter kit.

How long do UKBTA courses last?

The course duration varies depending on the course. E-learning courses depend on your own study pace. blended learning depend on your own study pace and have a practical element in the academy at a later date. In house courses vary from 1 full day to 4 full days.

What do I need to bring on my training day?

Please bring your copy of the training manual. Pen and paper to make notes on, and any refreshments you wish to bring.

What do I wear on my training day?

UKBTA Dress Code

The UKBTA will require you to wear a suitable beauty therapy uniform to meet health & safety legislation and standards.

Black or White tunic top or smart t-shirt
Smart Trousers
Flat shoes with covered toe and heal
Long hair must be tied back in a bun or ponytail
No jewellery to be worn
Neat polish or gel polish only

How do I book and pay for my course?

To book your Inhouse Course or Blended Course and pay in full, visit our Inhouse / Blended Booking page where you will be able to book your date (dependent on availability) complete the course application form and pay in full for your course. If you are booking a Blended Course, once you have paid, you will be contacted by UKBTA to provide you with access to the online element of your course.

To book and pay for your online course or if you need an instalments option for your Blended Course, you will be directed to our online school where you will be able to enrol and pay accordingly.

Options are provided at the foot of every course information page.

If you have any more questions about enrolment, payment or more payment options, please do not hesitate to contact us.

 

Can I cancel my course date or transfer to another date?

UKBTA Cancellation Policy

If for any reason you have to cancel your place or withdraw from the course before completion or failing to attend the course without giving at least 14 days prior notice, no refund will be made, or transfer offered.

If a student notifies the UK Beauty Training Academy in writing (email or letter) up to 14 days before the course start date, then the next available training date will be offered.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a student has a right to cancel a course within 14 days (known as a “cooling off period”) of entering a contract. In this instance a full refund will be made to the student. If the course commences within the cooling off period and the student has attended the course, or any teaching materials been accessed then the cooling off period is forfeited meaning that a refund cannot be obtained.

If a student withdraws from a course within 14 days or fails to attend the course for whatever reason, then the full fee will remain payable or any fees paid will be held.

On rare occasions, such as due to extenuating circumstances or insufficient learners being booked on a course, it may be necessary to reschedule or cancel a course upon which a booking is made. If the reschedule dates offered are not convenient to the student, UK Beauty Training Academy will refund payments already paid only. No other compensation will be made by UK Beauty Training Academy.

The UK Beauty Academy cannot accept responsibility for students’ changes to work commitments, illness or personal circumstances within the 14 day period and will not transfer or refund fees. If a course is cancelled due to low numbers or for reasons beyond our control, we will endeavour to transfer you to another course date. Any courses that are cancelled outside of this timeframe or having breached the above conditions will be charged at their full course cost.

Are models required on my practical training days?

Models are permitted to wait in the waiting are during the day, however social distancing guidelines must be observed. They are not permitted to enter the classroom when they are not undergoing their treatment.

If you are not able to provide models for your training day you must notify us 2 weeks prior of the training date.

We we will try to get you a model. However, if we cannot fulfil this you will need to move to the next available training date.

Models are essential for your practical skills, learning and for certification to be issued.

Please note – It is not our responsibility to provide models, however we will help you where we can.

Additional note: Models are required to cover the associated costs of the following treatments

Unless stated we do not charge for our models, we ask for a donation to our chose charity MIND

What Prerequisites do I need?

Many of our courses require no previous beauty experience or qualifications however the Aesthetics & Injectable courses have the following

Pin Registered Medical qualifications (doctor, nurse, dentist etc). OR,

6 months experience in Advanced Beauty Techniques that penetrate the skin (including Skin needling, Mesotherapy and Micropigmentation, and Anatomy and Physiology) OR,

12 months experience in Semi-Permanent Makeup with Anatomy and Physiology Training OR

Level 3 Beauty Therapy: General Route.

When will I receive my certification?

You will receive your certificate upon completion of all training elements however to ensure that we act responsibly and carry out good practice, should the tutor feel that you would benefit from further training, certification may be held back and you will be offered the opportunity to attend the next available course that has space to further develop your skills. This is offered free of charge. if you fail to attend you will be required to re book to repeat your course. The UKBTA are committed to support all students with different learning needs to complete the course successfully.

How do I access my e-learning course?

You can access the e-learning via our online training platform- courses.ukbta.co.uk

How do I go about getting insurance?

We are affiliated with Insync insurance. Please follow the link in the insurance tab to obtain a bespoke quote.

Do I bring my own refreshments?

It is advisable to bring your own lunch and refreshments with you during your course. We timetable for a 30-minute lunch break with a full day course and a short break on short courses.

There are shops within walking distance but we also like to recommend that everyone has eaten and is back in time for the afternoon training.

Is there parking?

There are no parking facilities at the academy, however we would recommend parking at the
nearest car park which is St Marys Car Park a short walk away.

St Mary’s Car Park located at Colchester (CO3 3AA) Tel: 01206 282700

 

 

Is smoking permitted?

Smoking is permitted outside of the academy only.

How do I leave a review?

Please feel free to leave a review on our Facebook or Google

Want a FREE introductory course?

As our way of offering you an induction to UK Beauty Training Academy we have a few free courses for you to try out prior to enrolling with us.

Want a FREE introductory course?

As our way of offering you an induction to UK Beauty Training Academy we have a few free courses for you to try out prior to enrolling with us.

What Our Students Say

 

The staff are more than happy to answer any questions you have, their course content is second to none!! Throughout the first lockdown I had SO much support and the team are unbelievably friendly!

Caitlin Stuart

Really impressed with the customer service and quick delivery, nothing is too much trouble, any questions are answered swiftly, Thankyou so much, definitely recommend

Kelly Moss

I highly recommend this company for training, I’ve completed lots of courses with them and can’t wait to do more. Their courses have so much content and are explained well making them easy to understand.

Jo Parkin

I have just completed the gel nail and hopi ear candle course. very informative and easy to use. Also very useful help and quick replies when messaging with any queries. highly recommend.

Laura Oldham

What Our Students Say

 

The staff are more than happy to answer any questions you have, their course content is second to none!! Throughout the first lockdown I had SO much support and the team are unbelievably friendly!

Caitlin Stuart

Really impressed with the customer service and quick delivery, nothing is too much trouble, any questions are answered swiftly, Thankyou so much, definitely recommend

Kelly Moss

I highly recommend this company for training, I’ve completed lots of courses with them and can’t wait to do more. Their courses have so much content and are explained well making them easy to understand.

Jo Parkin

I have just completed the gel nail and hopi ear candle course. very informative and easy to use. Also very useful help and quick replies when messaging with any queries. highly recommend.

Laura Oldham

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